Webb County employees can now get instant, accurate answers about health insurance, dental, vision, and open enrollment — available 24/7, no hold times.
No more digging through PDFs or waiting on hold. Webb County's AI assistant knows your plan documents and speaks plain English.
Answers are pulled directly from Webb County's official 2025/2026 plan documents — not generic internet results. Every response reflects your actual coverage.
Open enrollment questions don't wait for business hours. Get answers any time — evenings, weekends, or the night before a deadline.
No insurance jargon. Ask in your own words — "Does my plan cover braces?" — and get a clear, concise answer with the details that matter.
This isn't a generic chatbot. It's trained specifically on Webb County's Aetna health, dental, and vision plans — so the information is always relevant.
No personal health data is stored. Conversations are used solely to answer your question in the moment — nothing is retained or shared.
Fewer repetitive benefit questions means your HR team can focus on higher-value tasks. The AI handles the routine; people handle the complex.
Click the chat icon in the corner of any page. The Benefits AI assistant opens instantly — no login, no wait.
Type your benefits question in plain English. Ask about coverage, costs, enrollment dates, dependents — anything.
The AI responds in seconds with accurate information from your official plan documents. Follow-up naturally with one click.
The AI assistant covers all of Webb County's 2025/2026 benefit categories in depth.
Two Aetna medical plans — the Base Plan (Choice POS II) and the Consumer Driven Health Plan (CDHP) — with full details on deductibles, copays, coinsurance, and out-of-pocket limits.
Base and Buy-Up dental plans covering preventive, restorative, and major services. Orthodontia available for children on both plans.
Annual exams, frames, contacts allowances, and lens benefits through the Aetna Vision plan.
County-paid Basic Life & AD&D through The Standard, plus voluntary Accident, Critical Illness, Hospital Indemnity, Short- and Long-Term Disability coverage.
For complex situations, the AI will point you to the right contact at Webb County Risk Management or the Employee Navigator.
No forms. No hold music. No PDFs. Just ask — and get a real answer in seconds.